Privacy Policy
Types of Personal Information Collected
ACM Global collects and processes the following personal data:
- Personal identifiers (e.g., name, contact details, passport information)
- Academic qualifications, test scores, and documents for university admission and visa purposes
- Communication details provided through our website, social media, or in person
- Payment and transaction details (if applicable)
Sources of Personal Information
We obtain personal information directly from students, parents, and legal representatives for purposes such as:
- Admission and application processing
- Immigration and visa assistance
- Course and university selection
- Career counseling
- Payment transactions related to consultancy fees (if applicable)
Additionally, data may be collected through our website, emails, or social media interactions.
Purpose and Sharing of Information
The collected data is used solely for assisting students in securing admissions and visas for higher education abroad. We may share this information with universities, immigration authorities, and other relevant stakeholders when necessary to process applications.
Third-Party Sharing
ACM Global may share personal data with:
- Partner universities and colleges
- Immigration authorities and visa processing centers
- Government regulatory bodies (if required by law)
- Payment service providers for processing transactions. We do not sell or rent personal data to third parties for marketing purposes.
Legal Basis for Processing
ACM Global processes personal information under the following lawful bases:
- Consent (which can be withdrawn at any time)
- Contractual obligation
- Legal obligation
- Legitimate interest
Data Security Measures
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. This includes encryption, secure servers, and restricted access to sensitive information.
Data Storage and Retention
We securely store all personal information and retain it for the necessary period to facilitate the study process. Upon completion, data is disposed of in compliance with Nepal’s Data Protection Law.
User Rights
Under Nepal’s Data Protection Law, users have the right to:
- Access their personal information
- Request correction of inaccurate data
- Request deletion of personal information in certain circumstances
- Object to the processing of their data
- Request data portability where applicable
Requests can be made at info@acmglobal.com.np, chitwan@acmglobal.com.np or kumaripati@acmglobal.com.np and we will respond promptly upon receiving complaints and begin investigating immediately.
How to Complain
If you have concerns about your data usage, you may contact ACM Global
For Kathmandu Office:
Email: info@acmglobal.com.np
Contact Number: +977-1-45146242/ 5907990
Contact Person: Manoj Basnet
For Chitwan Office:
Email: chitwan@acmglobal.com.np
Contact Number: +977-56-596699
Contact Person: Himal Sunar
For Lalitpur Office:
Email: kumaripati@acmglobal.com.np
Contact Number: +977-1-5913960
Contact Person: Deepak Kumar Chettri
You may also file a complaint with Nepal’s cyber bureau, local police station, or relevant legal authorities.
